Frequently Asked Questions

The EBW Emotional Intelligence System for Business is a unique global assessment and development tool for Executive Coaches, HR experts and Psychologists.

Based on over 20 years of worldwide use and research, it enables you to get leaders and teams to understand why they behave the way they do and to use a highly effective coaching framework that improves their occupational performance.

The EBW System was developed in 1997 by a team of Occupational Psychologists led by Dr Neil Scott (author of 'This book has feelings') to improve business performance.

It has a proven track record and is available in multi-languages (including: Chinese, Korean, Arabic). It is used worldwide through a network of distributors and partners and with a variety of organisations and individuals (such as: American Express, HSBC, Disney, British Airways, The Home Office, NHS).

Used with other personality assessments or independently, the EBW would be used when you needed to improve workplace performance. Personality assessments do not focus on how emotions affect behaviour and performance.

The EBW provides you and your clients with insights into how to manage and change the critical emotions effect on behaviours that impact on performance (Business EQ).

Unlike a personality assessment, the EBW provides the individual with a framework and a road map of emotions and behaviours to benchmark and improve their performance and the performance of others at work.

It enables individuals and organisations to understand and benchmark how emotions (Motivation, Optimism, Stress, Anxiety, etc.) impact on workplace behaviour (e.g decision making, influencing etc).

The EBW is not just a psychometric assessment, it has a tried and tested methodology for recruiting & developing leaders', teams' and groups' Business Emotional Intelligence to improve their performance.

It shows where to set measurable goals to improve performance, ensuring individuals and organisations get ROI.

Most Emotional Intelligence tests are very broad, based on social & emotional competences, whereas the EBW Business Emotional Intelligence Assessment is unique in that it only focuses on the critical emotions and behaviours that impact on work success (Business EQ).

You will find using the EBW Business EQ Psychometric and tools with leaders and teams is more appropriate to their needs, easier and more straightforward to set goals, change unsuccessful behaviours and consequently more cost effective .

The EBW Business Emotional Intelligence Assessments provide you insight into a client's Emotional Intelligence at work and a 10 session coaching framework with a benchmark to start coaching from.

The EBW Business EQ Reports provide clear indicators on where to focus development and set specific goals to raise performance.

Using the EBW Reports & the EBW Expert Coaching Manual provides you clear ways to raise self-awareness and with its practical coaching strategies & exercises, ensures every coaching session is maximised for the user's benefit.

Plus, budget holders and decision makers like the EBW approach because they easily see its benefits with its transparent coaching programme and easy to measure performance indicators which provide measurable ROI.

Yes, you can use the EBW for recruitment, it was designed specifically to be fair and be perceived as fair by all users (avoids age, religion, disability, race and gender/sexuality bias).

In addition to supplying the EQ scores to discriminate between candidates, the EBW recruitment report provides specific follow-up questions to guide a step-by-step behavioural interview.

The report also supplies a detailed description of the key behaviours to look for in a candidate, along with vital assessment criteria for evaluating the evidence.

Obviously, you can't control how someone answers the EBW assessment, but the EBW Impression Management tool (IMT) analyses their answers and tells you if the person is trying to answer the EBW honestly or how much they are trying to manage their impression.

The IMT gives you confidence in the ability of the EBW assessment to discriminate accurately between candidates.

The EBW Business EQ assessment and report fees for Certified EBW Partner start from £24.50 ($32.00 approx).

No, you only pay when you use an EBW Assessment and receive a report.

Yes, the EBW is available in multi languages including Chinese and Arabic.

Yes - but please check with an EBW Partner that you have the appropriate norm group.

Less than 30 minutes after the EBW is completed.

No, not everybody, unfortunately, it is our experience that not everybody is prepared to do the required work.

To become a Certified EBW Partner you must meet the user psychometric test standards laid down by the British Psychological Society which are accepted by most good psychometric test publishers around the world.

However, we guarantee that if you are willing to learn, our Business Psychologists will keep working with you until you meet the required standard.